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How to Deliver Excellent Oral Briefings

Time: 9:00 am -- 1:00 PM EST (Group registrations may arrange any suitable date and time)


Cost: $447.00



Group Cost: $ 2497.00



Summary:

The ability to deliver effective oral briefings to senior officials is a critical skill in government.  Decision-makers are faced with multiple and complex issues involving a range of interests and stakeholders.  

The course consists of the following training modules:    

1: The Effective Oral Briefing 

The oral transmission of information, analysis and recommendations is one of the key public service competencies and sought-after skill.  This module will focus on the following:

  • Key strategic elements of effective oral briefings
  • Structuring and tailoring the oral briefing
  • Applying the right skills necessary for oral briefings
  • Tips and tricks for responding to questions with confidence
  • Increasing your insights into oral briefings  

2. Briefing Efficiency -- Getting to the Point 

Senior officials in government have limited time and attention for the many issues that demand their focus every day. Staff need to be able to develop and deliver clear, succinct, informative and persuasive briefings within very strict timeframes. 

This section will cover: 

  • The purpose and intended outcome of a briefing
  • The briefing format to clearly and succinctly describe what a briefing is about; Briefing needs and preferences
  • The best method to deliver an oral briefing 
  • How and when briefings are most likely to occur
 Who Should Attend:

This course is designed for public servants who wish to excel in delivering oral briefings to senior management as well as elected officials.

In this information-packed course you will learn:
  • The factors responsible for ineffective briefings
  • How to apply audience analysis and needs to content and delivery style
  • How to identify/craft key messages
  • How to deliver information appropriate to the audience and occasion
  • The strategic importance of 'staying on message' and focusing on outcomes
  • How to use different delivery techniques
  • How to use verbal and non-verbal techniques for effective communication
  • The right way to use speaking notes and visual aids
  • How to deal effectively with questions, including unexpected or hostile questions
  • How to deliver briefings with confidence
Instructor:

The instructor is a highly-experienced trainer who works extensively with Canada’s federal, provincial and municipal governments.  He taught in the public sector for over 20 years and coaches public sector organizations while serving in a leadership position in a Public Administration postgraduate program.  

 How to Attend:

Prior to the session, you will receive simple login instructions.  

An Individual One Year Training Pass for all courses can be purchased for $974.00.  A Package of One Year Unlimited Office Training Passes may be purchased for $4,200 for up to 10 employees,  $6,400 for up to 25 employees and $8,700 for up to 50 employees  (for larger department discounts, please contact us at 1-888-764-1542).  

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