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March 22, 2018

Environment Canada

Health Canada

Department of Justice

Ministry of Finance (British Columbia)

Alberta Health and Wellness 

City of Mississauga

Fisheries and Oceans Canada

Ministry of Government Relations (Saskatchewan)

Public Works and Government Services

Ministry of Attorney General (British Columbia)

New Brunswick Internal Services Agency

Industry Canada

Service Alberta

Canada Revenue Agency

City of Burnaby

National Research Council

City of Regina

Ministry of Transportation (British Columbia)

Atlantic Canada Opportunities Agency

County of Peterborough

New Brunswick Power

Canadian Food Inspection Agency 

 National Energy Board

Town of Cochrane

Ministry of Agriculture (British Columbia)

Canadian Transportation Agency

Ministry of Government Services (Ontario) 

Department of Health (New Brunswick)

City of Red Deer

 Municipality of Wood Buffalo

Veterans Affairs

Western Economic Development

 Sustainable Resource Development (Alberta)

Ministry of Attorney General (Ontario)

Canadian Forces

 Township of Sylvan Lake

Canadian Space Agency

Canadian Environmental Assessment Agency

Transport Canada

Ministry of Aboriginal Affairs (PEI)

Service Ontario

Parole Board of Canada

Enterprise Saskatchewan

Treasury Board Secretariat (Canada)

Alberta Health Services

 Public Health Agency of Canada

City of Prince George

Ministry of Environment (Ontario) 

Canadian International Development Agency

Legislative Assembly of Alberta

 Office of the Commissioner of Lobbying

Canadian Coast Guard

Township of Slave Lake

 Department of Natural Resources (Nova Scotia)

 Grey Bruce Health Unit

Ministry of Forests and Range (British Columbia)

Government of Newfoundland

Infrastructure Canada

BC Assessment

Canada Border Services Agency 

Alberta Liberal Caucus

City of Leduc

Parks Canada

  Department of National Defence 

Town of Canmore

Alberta Employment and Immigration

Ontario Victim Services Secretariat

Abbotsford School District

Ministry of Highways and Infrastructure (Saskatchewan)

Regional District of Okanagan

Infrastructure Ontario

Citizenship and Immigration Canada

New Brunswick Securities Commission


Financial Services Commission of Ontario

Ministry of Northern Development and Mines (Ontario) 


Regional District of Central Kootenay

City of Corner Brook

 Ministry of Community and Social Services (Ontario)

Legislative Assembly of BC

 Labour Relations and Governance (Ontario)

Correctional Services Canada

  Municipality of Cumberland

Ministry of Aboriginal Affairs (Ontario)

Strathcona Regional District

Department of Health (New Brunswick)

Red Deer County

Nova Scotia Gaming Commission

City of Vancouver

 Alberta Seniors

How to Write Professional Emails in Government While Saving Time and Increasing Productivity

Time: 1:30 pm -- 3:00 pm EST

Cost: $224.00

Group Cost: $ 795.00


This session will teach participants the key factors and strategic considerations of writing professional emails while saving time and increasing productivity.  The course will cover essential elements for enhancing credibility, professional relationships and organizational image.  Specifically, you will learn key strategies for writing effective emails and useful methods for managing email volume.  "This course should be mandatory for everyone". 

Participants will learn the importance of writing emails that: 

  • Can be read and understood immediately
  • Help build and maintain a strong professional image
  • Will be interpreted as clear, focused and well organized
  • Save hours in writing and responding to emails every month
Who Should Attend:

Any public servant who would like to write emails with more impact while saving hours every month.

In this information-packed TeleCourse, you will learn:
  • How to save time writing emails while becoming more productive
  • Proven strategies for email effectiveness
  • How to get your messages across
  • Manage emails more efficiently
  • How to cut down unnecessary emails for you and your colleagues
  • How to write emails in a professional manner
  • How to specifically address reader needs
  • Best practices and email etiquette;
  • Mistakes to avoid in writing and sending emails
  • Much more....

Ted Glenn is an instructor and highly-experienced trainer who has worked extensively with Canada’s federal, provincial and municipal governments.  Dr. Glenn coaches public sector organizations in the areas of leadership development, legislative operations, cabinet decision-making, program enhancement and talent management.  Dr. Glenn currently serves in a leadership position in a Public Administration postgraduate program in Toronto.  He is also vice-president of the Canadian Association of Programs in Public Administration (CAPPA), an association of departments across Canada engaged in teaching public administration.

How to Attend:

Prior to the session, you will receive simple login instructions. If you miss the session it will be recorded for your viewing.

An Individual Five-Year Unlimited Training Pass for all courses can be purchased for $750.00.  A Five-Year Unlimited Office Training Pass may be purchased for $4,450 for up to 10 employees,  $5,700 for up to 20 employees and $7,900 for up to 50 employees (for larger department discounts, please contact us at 1-888-764-1542).